WE WILL REMAIN OPEN FOR CLICK & COLLECT AS WELL AS OPERATING OUR USUAL ONLINE SERVICE!
Following government guidelines with the new lockdown coming into force, our workshops will be remaining open as we are technically manufacturing so we will continue to accept and work on special commissions which can be discussed and made through our online website appointment request form.
We will only be open for collections for orders made through our online shop, where our special ‘click and collect’ service will run from both the Birmingham and Stratford upon Avon Galleries, please see the opening times for each gallery at the footer on the home page for days and times.
We will be running our online shop as normal with normal delivery times of 2-4 days.
The beauty of our click and collect service is, as well as being able to order and pay online and have it sent directly to you, as with any usual online order, if you are unsure if the item you are interested in is going to be suitable, you can place the order online where it will be placed on an order hold for you, and come in to the gallery, have a look at it and pay for it there if you find it suitable. We hope this system will be a better and safer system to use as it falls within the government guidelines of the click and collect service.
Important Order and Collect Information
• When you come into the Gallery, please bring confirmation of your order.
• Please note when in store we will be unable to add to, or change items on orders.
• Please remember to bring a face covering with you and wear it at all times when visiting our stores to collect your order.
• When collecting your order in store, please respect social distancing measures we’ve put in place for the safety of our customers and our team.
The safety of all our staff and customers remain paramount during this time and we will make every effort to ensure we are following all Government Guidelines in the cleaning of our products and our collection point.
Thank you for all of your support during these very difficult times, especially for small independents like us, we really appreciate it and hope to hear from you soon